Privacy policy

At Actiegroep Cinerama (hereinafter “we”, “us”, “our”), we value your privacy highly and strive to give you control over the data that is collected about you. We take all necessary measures to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. What data do we collect?

Depending on the services you use, we may collect various types of data. Below is an overview of the data we collect and the purposes for which we use it.

Essential Data

This data is necessary for the proper functioning of the website and our communication with you.

    • Contact form: When you send us a message via our contact form, we collect the following data:

      • IP address: For security and analytical purposes.

      • Name: To address you personally.

      • Email address: To respond to your message.

      • Message: The content of your question or comment.

    • Marketing communication: We use MailerLite to send marketing communications like newsletters. For this, we collect the following:

      • Email address: This is necessary to send marketing emails (such as the newsletter) if you have subscribed to them.

      • Metadata: We collect your subscription timestamp, opt-in timestamp, ip-address and for security.
      • Open rates, click rates, and email interaction history, language preference, name, comments: we may collect this data to improve our messages and to give you a tailored experience.

    • Transactional emails: We use Amazon SES to send  transactional email for delivering contact form reactions to our inbox or to send password reset links.
 
  • Analytics via Matomo: We use Matomo as an analytics tool to understand how visitors use the website so that we can optimize and improve it. It collects the following data:

      • Anonymized IP address: We anonymize the IP address of visitors to comply with privacy legislation.

      • Interaction data: Information about how visitors interact with the website.

      • Device type: Information about whether the user is visiting the website from a mobile, tablet, or desktop device.

      • Operating system: Information about the user’s operating system.

Matomo does not use tracking cookies. This means that we cannot track you between visits. Other personally identifiable data like ip-addresses are also anonymized. This means that, according to the GDPR, we do not need to request permission for this tool within our cookie banner.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

2. How do we use your data?

We use your data to:

  • Respond to your inquiries and provide customer service.

  • Improve the website and marketing communications.

  • Optimize the user experience based on your preferences and interactions.

  • Send you marketing communications and newsletters if you have subscribed.

3. How long do we keep your data?

We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymize your data.

4. Who do we share your data with?

We may share your personal data with the following parties:

  • Service providers: We work with third-party service providers (such as cloud hosting and email marketing tools) who may have access to your personal data, but only to the extent necessary to perform their services for us. We ensure that these providers comply with data protection regulations.

  • Legal obligations: We may disclose your data to comply with legal requirements or regulations, or to protect our rights and safety.

5. How do we protect your data?

We implement appropriate technical and organizational measures to ensure that your personal data is protected against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your rights

As a data subject, you have the following rights regarding your personal data:

  • Right to access: You have the right to request access to the personal data we hold about you.

  • Right to rectification: If your data is incorrect or incomplete, you have the right to request corrections.

  • Right to erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes it was collected for, or if you withdraw consent.

  • Right to restriction of processing: You may request that we limit the processing of your personal data in certain circumstances.

  • Right to object: You have the right to object to the processing of your personal data, especially if it is based on legitimate interests.

  • Right to data portability: You can request a copy of your data in a structured, commonly used format, and transmit it to another organization.

To exercise your rights, please contact us via the contact details provided below.

7. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files that are stored on your device. Some cookies are essential for the proper functioning of the website, while others are used for analytics and marketing purposes. You can manage your cookie preferences through our cookie banner.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

9. Contact Information

If you have any questions or concerns about this privacy policy or the way we handle your data, please contact us at:

Email: privacy@actiegroepcinerama.nl